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⚠️ Public Accountability Tool

SETA Accountability
Tracker

Anonymous reporting for unpaid learnership stipends. Every report is public. Every SETA is ranked. South African learners deserve to be paid — and the public deserves to know who isn't paying.

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Reports Submitted
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Stipends Reported Unpaid
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SETAs Reported
⚠️ Legal note: This platform is a public reporting tool, not a legal authority. Reports are submitted anonymously by learners. Truth is an absolute defence under South African defamation law. JobLaunchSA does not verify individual claims but publishes aggregated data in the public interest. Full terms →
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Before you report: Only submit accurate information about your own experience. False reports may have legal consequences. Your email is stored securely and never shown publicly. You will receive a reference number for follow-up.

⚠️ Report Unpaid or Late Stipend

Your report is anonymous to the public — only your reference number is visible. All reports are aggregated to show patterns across SETAs and providers.

By submitting you confirm this report is truthful and based on your own experience. Your email will be used only for reference number confirmation.

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Report Submitted

Your reference number:

JLSA-2026-XXXXX

Keep this safe. Use it to look up your report status.

📄 Your Pre-Filled Complaint Letter

Send this letter to your SETA and keep a copy. You may also email it to the Department of Higher Education and Training.

⚖️ Your Legal Rights

  • Minimum learner allowance: Employers must pay the legislated minimum under the Skills Development Act — currently from R2,500/month for NQF 2-3.
  • Non-payment is illegal: Withholding stipends violates the Skills Development Act No. 97 of 1998 and your learnership agreement.
  • You cannot be dismissed for reporting non-payment to a SETA or the CCMA.
  • Your learnership contract is a legally binding agreement — get a copy from your employer.
  • CCMA jurisdiction: Learners are considered employees for purposes of the LRA and can approach the CCMA.

📞 Who to Contact

Your SETA

Contact the SETA that funds your learnership directly. Find contact details at dhet.gov.za/setas

CCMA — Commission for Conciliation

☎ 0861 16 2762 · ccma.org.za · Free service for workers

Dept. of Higher Education & Training

☎ 0800 872 222 · dhet.gov.za · Free call

Department of Labour

☎ 0800 601 011 · labour.gov.za · Free call

📋 How to Report Non-Payment

  • Step 1: Keep records — save all payslips (or lack thereof), messages, and your learnership agreement.
  • Step 2: Report on this platform to create a public record.
  • Step 3: Generate and send the complaint letter to your SETA.
  • Step 4: If no response in 30 days, escalate to DHET or the CCMA.
  • Step 5: Contact the Commission for Conciliation if you need legal help — it's free.

❓ Common Questions

Can I be fired for reporting?
No. The Protected Disclosures Act protects you from retaliation for reporting unlawful conduct.


What if my employer says the SETA hasn't paid them?
That is between your employer and the SETA. Your right to payment is with your employer — not conditional on SETA transfers.


Can I report anonymously?
Yes. Your email is never shown publicly. Only aggregated data appears on the scoreboard.